Getting Help
If you're running into a problem, have a question about how something works, or just want to share feedback on Fascinator, reach out directly — a real person reads every message.
Restoring Purchases
If you've reinstalled Fascinator or switched to a new device, your unlocked objects and the All Objects bundle can be restored from Settings within the app. Purchases are tied to your Apple ID, not your device.
Common Questions
Why won't an object spin the way I expect?
Try toggling Axis Lock in the controls panel — locked mode constrains spin to a single plane, while unlocked mode allows free 3D tumbling.
Can I use Fascinator on iPad?
iPad support isn't available yet, but it's on the roadmap for a future update.
Privacy
Fascinator doesn't collect any personal data. Read the full Fascinator Privacy Policy for details.